App Playzilla for PlugnCast

2019-06-06 V4.11.13 download

BUG FIX, NEW FEATURES, MINOR UPDATES
  • Add support for the SAMSUNG Tizen SSSP 6 smart monitors
  • Change: the support of PDF and MS-PowerPoint medias has been inactivated for SAMSUNG Tizen SSSP smart monitors
  • Fix: the rotation 90° was not working for the smart monitors below:
    • SAMSUNG Tizen SSSP 4,
    • SAMSUNG Tizen SSSP 5,
    • LG WebOS Signage 3.0,
    • LG WebOS Signage 3.2
COMPATIBILITIES
  • PlugnCast 3.10.51
    • SlideMaker 1.10.14
  • Devices
    • Gekkota OS
      • V3.12.57 (or above)
      • V4.11.10 (or above)
    • Gekkota RT
      • V3.12.57 (or above)
    • LG Smart Monitors
      • WebOS 3.0
      • WebOS 3.2
      • WebOS 4.0
    • SAMSUNG Smart Monitors
      • Tizen SSSP 4
      • Tizen SSSP 5
      • Tizen SSSP 6

INFORMATION


LG WebOS Signage 3.0 / LG WebOS Signage 3.2 / LG WebOS Signage 4.0

  • For any rendering issue or video decoding issue with LG WebOS Signage smart monitors, it is advised to read first the monitor user manual and check the smart monitor capabilities
  • About MS-PowerPoint or PDF
    • If ever your smart monitor could support PDF and MS-PowerPoint medias with a recent firmware version, the message content temporarily unavailable is displayed when trying to play these kinds of medias
  • About video
    • in some rare cases, after having played a interlaced video, the video viewport can be split into 2 parts horizontally. One of the 2 parts is displaying the last decoded video picture
  • Dual video decoding
    • on LG WebOS Signage 3.0 and LG WebOS Signage 4.0 smart monitors, the dual video decoding may be not supported properly leading to a black screen in one of the two zones. The following medias in this zone cannot be played anymore. To work around, do only play one video media at a time.
  • About software upgrade
    • on LG WebOS 3.0 smart monitors, in case software upgrade through PlugnCast server, in some rare case, the Playzilla App could be stuck on a specific media. Consequently the smart monitor cannot finalize the software upgrade. To work around, press on the Exit key of the monitor remote control to close the Playzilla App. Then press on the URL launcher menu to launch again the Playzilla App
  • About SlideMaker
    • In case issue to play an old SlideMaker media on LG WebOS Signage smart monitor, edit the SlideMaker media again to upgrade it and publish again

SAMSUNG Tizen SSSP 4 / SAMSUNG Tizen SSSP 5 / SAMSUNG Tizen SSSP 6

  • For any rendering issues or video decoding issue with SAMSUNG Tizen SSSP4/SSSP5/SSSP6 smart monitors, it is advised to read first the SAMSUNG Tizen SSSP user manual
  • About MS-PowerPoint or PDF
    • Due to issues noticed regarding the duration per page on SAMSUNG Tizen SSSP smart monitors when playing PDF or MS-PowerPoint medias, the message content temporarily unavailable is now displayed when trying to play these kinds of medias
  • About SlideMaker
    • In case issue to play an old SlideMaker media on SAMSUNG Tizen SSSP smart monitor, edit the SlideMaker media again to upgrade it and publish again - About video
    • Video container
      • To support the video media, the Playzilla App uses the W3C HTML5 <video> element implemented by SAMSUNG. Consequently, if the implementation is not completed on the SSSP Tizen smart monitors for all the container types, some of them may be not supported
        • examples of container which could be not supported: .mpg, .m2v, .mov, .mkv, .asf, .vob, .avi, .wmv on SAMSUNG Tizen SSSP 4 and SAMSUNG Tizen SSSP 5
        • examples of container which could be not supported: .m2v, .mov, .mkv, .asf, .avi, .wmv on SAMSUNG Tizen SSSP 6
    • On the SAMSUNG Tizen SSSP 5 smart monitors, playing two video medias at a same time may leads to unexpected behaviour; for example video which is stopping forever with a black screen displayed. To work around, do only play one video media at a time
    • Playing one audio channel and one audio-video channel at a same time may lead to unexpected behaviour (video which is stopping forever). To work around, do not play an audio channel at the same time. These limitation occurs even when the video media has no audio track.
    • Video media inside a Web page
      • On the SAMSUNG Tizen SSSP 4 smart monitors, the video media inside a Web page, could not start or lead to a video decoder dead lock ending by displaying forever the last decoded picture of the video media. No more video can be played afterwards. The Playzilla information message content temporarily unavailable is not displayed in this case.
      • On the SAMSUNG Tizen SSSP 4 smart monitors, it is possible that the video is started and played properly only one time of two when alternated with an image. To work around it is possible to play the video inside a Web page using the widget video_subtitle.wgt. For further information on this widget, contact support@innes.pro
      • A secondary video played inside a hidden zone at the same time as another video may appear jerky as it should not appear at all
  • About Web page
    • Some Web page supported on Gekkota devices may be not supported on SSSP smart monitors
    • Some Web pages requiring a lot of memory resource could lead to the Playzilla App closing. To work around, remove from the content the Web page causing the App failure and publish. Launch again the Playzilla App
  • About Display orientation
    • The Display orientation menu may be greyed (available from the menu onScreen display) when the Playzilla App is running. To access again to this Display orientation menu, close the Playzilla App by pressing on the EXIT key of the monitor remote control. Change the Display orientation to Portrait or Landscape. Once done, launch again the Playzilla App with the menu URL launcher.
  • About UDP streaming
    • On SAMSUNG Tizen SSSP smart monitors, the video playback through UDP is not supported
  • About firmware upgrade/downgrade
    • The software downgrade is not supported on SAMSUNG Tizen SSSP smart monitors.
    • on SAMSUNG Tizen SSSP 4 smart monitors, in case the firmware is upgraded with PlugnCast server, in some rare case, the Playzilla App could stay stuck on a specific media. Consequently the smart monitor cannot finalize the software upgrade. To work around, press on the Exit key of the monitor remote control to close the Playzilla App. Once done, launch again the Playzilla App with the menu URL launcher

GEKKOTA 3 DEVICES

When running Playzilla 4.XX.YY on Gekkota 3 devices: - The PlugnCast option Enforce on media with pagination a page progression with a default page duration is not working - The MeetingRoom - Mono and MeetingRoom - Summurization are displaying the information message MeetingRoom preview is not available

OLD VERSIONS HISTORY


2019-03-07 V4.11.11 download

BUG FIX, NEW FEATURES, MINOR UPDATES
  • Fix: some unexpected validity behaviour could be noticed for the Gekkota 3 devices and SAMSUNG SSSP 4 monitors when the media validity was changing inside a same day

2019-01-08 V4.11.10 download

BUG FIX, NEW FEATURES, MINOR UPDATES
  • Add support for these new Smart Monitors:
    • LG WebOS Signage 4.0
    • SAMSUNG Tizen SSSP 4
    • SAMSUNG Tizen SSSP 5
  • Change: is now supporting Gekkota 3 devices
  • Fix: on the LG WebOS 3 Smart Monitors, a playfolder could not work when the playfolder name was the same as the name of the referenced directory
  • Fix: when only the WLAN was connected to the network, a wrong MAC identification method was returned for LG WebOS Smart Monitors
  • Fix: some script to execute could not work anymore

2018-08-09 V4.10.20 download

BUG FIX, NEW FEATURES, MINOR UPDATES
  • Fix: some unexpected playout behaviour could be noticed on the playout when another media was played alone in a zone and outside its validity range (by example, inside a playfolder, only the 1st media could be played instead of all the medias)
  • Fix: the playout could not start properly by displaying the message the execution of a script blocks Gekkota, rebooting when the date of the device was more than 23 days before the date of the first event in the calendar

2018-04-23 V4.10.19 download

BUG FIX, NEW FEATURES, MINOR UPDATES
  • Fix: playing streamed video medias was not working anymore
  • Fix: sometimes immediately after a publication, and when several video medias had to start at the same time, all the video medias could not start and the error message content temporarily unavailable was not displayed

2018-04-05 V4.10.18 download

BUG FIX, NEW FEATURES, MINOR UPDATES
  • Add support for media metadatas (duration, validity, autoloop, different type of media with pagination)
  • Change: in alphabetical order, the file are now sorted first in the list when the filename has some number characters (for example in playfolder)
  • Change: a message This version of Playzilla is not supported on this device is now raised when playzilla 4 is played on a device out of scope or from a Web browser
  • Fix: could imply a device crash when playing a playfolder refering to its parent directory
  • Fix: a message this app will now restart to free up more memory could be displayed sometimes on LG WebOS devices
  • Fix: animated images could not be played when played alone in a calendar slot
  • Fix: sometimes a video media could be played with a wrong ratio on LG WebOS devices
  • Fix: calendar event recurrence was not working for the day Saturday
  • Fix: memory leak when repeating URI media (Web page with video especially)
  • Fix: sometimes nothing was played after having played a emptied playfolder

2017-10-27 V4.10.17 download

BUG FIX, NEW FEATURES, MINOR UPDATES
  • Add support for PPSX and PPTX playback
    • refer to the documentation Gekkota supported media and performances to know whether MS-PowerPoint medias are supported by your device
  • Add support for interactivity (next, previous, go to a page number) (PDF, MS-PowerPoint)
  • Add support of HTMLMediaElement API (play(), pause(), currentTime(), ...)
  • Fix: opt-out with non-alphabetic character was not played
  • Fix: playing of medias using a variable could failed in case the path file name is containing character { or }

2017-06-30 V4.10.16 download

BUG FIX, NEW FEATURES, MINOR UPDATES
  • Initial version