SMH300 troubleshooting options

The goal of the application note is to inform about the available troubleshooting options when you think you are facing some pairing issue or content updating issue between SMH300 device and your SLATE106 devices


Indeed, given that there is no video connector available for SMH300 devices, for debug issue, it is possible to view the image of the last video output content which is stored periodically into an image screenshot.jpg, available from the SMH300 device WebUI: http://<player_ip_address>/.output/.

The image may contain the following problems:

But it can also be used to monitor the content printed sequentially into images and destined to the SLATE106 devices

.output folder: one subfolder for each SLATE106 device

A SMH300 device can handle up to 20 SLATE106 devices. Each SLATE106 identifier (from #1 to #20) is associated to a subfolder in the directory http://<player_ip_address>/.output/ whose the names are between 1 and 20: 1, 2, 3, ..., 19, 20.

For every paired SLATE106 device, some specific files are then created and updated in the corresponding subfolder. For example, connected to the http://<player_ip_address>/.admin/ , if the SLATE106 device is at the position #5 in the Slate Pairing tab (in the menu output), the information related to the SLATE106 device #5 will be saved into http://<player_ip_address>/.output/5/.

You should find these files: